At pv999, the privacy of every player matters to us. This Privacy Policy explains in straightforward terms what personal data we collect from you, why we collect it, how we use and protect it, and what rights you have over your own information.
Our Core Commitments
We only collect the personal data that is strictly necessary for account registration, KYC verification, payment processing, and legal compliance. We do not collect data for the sake of it.
All data transmitted between your device and pv999 is protected by SSL/TLS 256-bit encryption. Player data is stored on secured servers with access controls and regular security audits.
pv999 does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Your information stays within the pv999 ecosystem.
You retain the right to access, correct, export, and request deletion of your personal data at any time. pv999 honours all data subject requests within a reasonable timeframe.
Personal data is retained only for as long as required to fulfil its stated purpose or to comply with legal and regulatory obligations. Data no longer required is securely deleted.
This Privacy Policy is written in plain, clear English so every pv999 player — whether in Karachi, Lahore, Islamabad, or Faisalabad — can understand exactly how their data is handled.
pv999 (referred to in this document as "pv999", "we", "us", or "our") operates the online casino and sports betting platform accessible at pv999.biz. We are the data controller responsible for the personal information collected through our Platform, including through the website, account registration flows, payment processes, and customer support channels.
This Privacy Policy applies to all users who visit, register on, or otherwise interact with the pv999 Platform, regardless of the device or connection method used. It covers all personal data processed in connection with your use of the Platform, including data collected during account creation, deposits and withdrawals via EasyPaisa, JazzCash, HBL, UBL, and Meezan Bank, as well as gameplay activity.
This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and pv999.
pv999 collects personal data through a number of channels. The categories of data we collect, and the context in which we collect them, are set out below.
When you create a pv999 account, we collect:
To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations, we may request:
When you make deposits or request withdrawals through EasyPaisa, JazzCash, HBL, UBL, or Meezan Bank, we collect:
We do not store full card numbers or banking passwords. Payment processing is handled by our regulated payment partners.
We automatically record data relating to your gameplay on pv999, including:
When you access pv999, our servers automatically log:
If you contact our support team via live chat or email at [email protected], we retain records of those communications, including the content of your messages and any attachments provided, for service improvement and dispute resolution purposes.
pv999 uses the personal data we collect for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration & management | Registration data, contact details | Contract |
| Age verification (21+ check) | Date of birth, CNIC | Legal obligation |
| Processing deposits & withdrawals | Financial & transaction data | Contract |
| KYC / AML compliance | Identity verification data | Legal obligation |
| Fraud prevention & security | Technical data, gaming activity | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation |
| Customer support | Communications data, account data | Contract |
| Platform improvement & analytics | Technical data, usage patterns | Legitimate interest |
| Promotional communications (opted-in) | Email, phone number | Consent |
pv999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. All account suspension decisions are reviewed by our compliance team.
pv999 processes your personal data on the following legal grounds:
Where we rely on consent as a legal basis, withdrawal of consent will not affect the lawfulness of processing that occurred prior to withdrawal.
pv999 does not sell your personal data. We may share your data with carefully selected third parties only in the following circumstances:
To process your EasyPaisa, JazzCash, HBL, UBL, and Meezan Bank transactions, we share the minimum necessary financial data with our licensed payment processing partners. These partners are contractually bound to process your data solely for payment purposes and in compliance with applicable data protection standards.
We work with regulated identity verification providers to conduct KYC checks and screen for AML compliance. Identity documents and verification data shared with these providers are processed strictly for compliance purposes.
Third-party game providers (including providers of slot titles such as Fortune Mouse and crash games such as Monster Crash) may receive technical session identifiers necessary to deliver game functionality. These providers do not receive your name, contact details, or financial information.
pv999 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of pv999's business or assets, personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any changes to this Privacy Policy that may result.
All third parties with whom pv999 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was shared.
pv999 uses cookies and similar tracking technologies to operate the Platform efficiently, remember your preferences, and analyse usage patterns. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for login sessions, security tokens, and core Platform functionality | Session |
| Functional | Remembers your language, display preferences, and responsible gaming settings | Up to 12 months |
| Analytics | Collects aggregated, anonymised data on how pages are used to improve the Platform | Up to 24 months |
| Marketing | Used only with your explicit consent to serve relevant promotional content | Up to 30 days |
You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in to your pv999 account and use core Platform features. Marketing cookies are always optional and require your active consent before being set.
pv999 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure:
Important: No online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pv999 will notify you and relevant authorities without undue delay in accordance with applicable data protection law.
pv999 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual.
As a pv999 player, you have the following rights in relation to your personal data. You may exercise any of these rights at any time by contacting us at [email protected]:
You may request a copy of all personal data we hold about you, along with information on how it is being used.
You may request correction of any inaccurate or incomplete personal data held in your pv999 account.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
You may request that we limit how we use your data in certain circumstances, for example while a dispute is being investigated.
You may request a machine-readable export of personal data you have provided to pv999, where technically feasible.
You may object to processing based on legitimate interests or for direct marketing purposes at any time with immediate effect.
pv999 will respond to all verified data rights requests within thirty (30) days of receipt. Where requests are complex or numerous, we may extend this period by an additional thirty (30) days, with prior notice to you.
To exercise any of the rights above, please email [email protected] with the subject line "Data Rights Request" and include your registered account email address for identity verification. We may request additional verification before processing your request.
Given that EasyPaisa and JazzCash are the primary payment methods for the majority of pv999 players across Pakistan — whether in Karachi, Lahore, Rawalpindi, Faisalabad, or Islamabad — we wish to be particularly transparent about how payment data is handled for these methods.
When you deposit or withdraw using EasyPaisa or JazzCash on pv999:
All EasyPaisa and JazzCash transactions on pv999 are processed in Pakistani Rupees (PKR), and no currency conversion fees are applied.
pv999 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a player is under 21, their account will be immediately suspended, all funds will be frozen pending investigation, and the personal data of the underage individual will be securely deleted in accordance with applicable data protection law.
If you are a parent or guardian and believe that a person under the age of 21 has registered on the pv999 Platform or provided us with personal data, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and act without delay.
pv999 uses date-of-birth verification at registration and KYC document checks to enforce the 21+ age restriction. Any attempt to falsify age information constitutes a material breach of our Terms & Conditions and may be reported to relevant authorities.
pv999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When we make material changes to this policy, we will:
Your continued use of the pv999 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically. If you do not agree with any changes, you may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or complaints about this Privacy Policy or about how pv999 handles your personal data, please contact our Data Protection team through the following channels:
We take all privacy complaints seriously and will acknowledge your complaint promptly, investigate it thoroughly, and provide a substantive response within the timeframes set out above.
This Privacy Policy was last reviewed and updated on 1 January 2026. pv999 is committed to maintaining the highest standards of data privacy and protection for all players on our Platform.
Now that you know exactly how we protect your privacy, explore the full pv999 experience — from cricket betting to live casino games, with instant EasyPaisa deposits from Rs. 200.